Last updated: July 19, 2026
This Privacy Policy explains how RosCar Tunisia collects, uses, stores, shares, and protects personal information when you visit https://roscar.tn/, use our car rental comparison services, submit a booking request, or contact us.
RosCar Tunisia operates as a car rental aggregator. We allow users to search for and compare rental vehicles offered by independent local and international car rental companies. RosCar Tunisia does not own or operate the vehicles displayed on the website unless expressly stated otherwise.
By using our website or submitting personal information through our services, you acknowledge that your information will be processed as described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us when you search for a vehicle, make a booking, contact customer support, subscribe to communications, or use other features of the website.
This information may include:
- First name and last name
- Email address
- Telephone number
- Country of residence
- Age or date of birth when required by the rental provider
- Driver information
- Pickup and return locations
- Pickup and return dates and times
- Flight number or accommodation details when required for vehicle delivery
- Selected vehicle, insurance, and additional services
- Booking reference and reservation details
- Payment status and limited payment-related information
- Messages and correspondence sent to RosCar Tunisia
We do not normally store complete payment card details on our own servers. Online payments may be processed by independent payment providers that collect and process payment information according to their own privacy policies and security standards.
2. Information Collected Automatically
When you visit RosCar Tunisia, certain technical information may be collected automatically through cookies, server logs, analytics tools, and similar technologies.
This information may include:
- IP address
- Browser type and version
- Device type and operating system
- Language and regional settings
- Pages viewed and links selected
- Date and time of access
- Approximate geographic location
- Referring website or advertising source
- Search parameters and interaction with booking forms
- Cookie identifiers and session information
We use this information to operate the website, maintain security, understand how visitors use our services, improve functionality, measure advertising performance, and identify technical problems.
3. How We Use Personal Information
RosCar Tunisia may use personal information for the following purposes:
- To process and confirm car rental booking requests
- To transmit reservation details to the selected car rental company
- To provide booking confirmations, vouchers, and pickup instructions
- To communicate with users about reservations, changes, cancellations, or payment matters
- To provide customer support and respond to questions
- To arrange vehicle delivery, airport pickup, or hotel pickup
- To verify booking information and prevent fraudulent activity
- To process or facilitate payments
- To improve our website, search system, and booking process
- To analyze website traffic and service performance
- To send service-related notifications
- To send marketing communications when the user has provided consent or when otherwise permitted by applicable law
- To comply with legal, tax, regulatory, and accounting obligations
- To establish, exercise, or defend legal claims
4. Legal Grounds for Processing
Depending on the circumstances and applicable law, we may process personal information on one or more of the following grounds:
- The processing is necessary to provide the requested booking or service
- The processing is necessary to take steps before entering into a rental agreement
- The user has provided consent
- The processing is necessary to comply with a legal obligation
- The processing is necessary for our legitimate business interests, provided that these interests do not override the rights and freedoms of the user
- The processing is necessary to prevent fraud, protect website security, or resolve disputes
5. Sharing Information with Car Rental Companies
RosCar Tunisia is an aggregator of rental offers from independent local and international car rental companies. When you select a vehicle and submit a booking request, we may share the information required to process the reservation with the selected rental provider.
The information shared may include:
- Your name and contact details
- Driver information
- Pickup and return details
- Flight or accommodation information
- Vehicle and additional service selections
- Payment or booking status
- Special requests included in the reservation
The selected car rental company may process your personal information as an independent data controller according to its own privacy policy, rental conditions, legal obligations, and operational requirements.
We recommend reviewing the privacy policy and rental conditions of the selected provider before confirming your booking.
6. Other Parties with Whom We May Share Information
We may share personal information with trusted third parties when this is necessary to operate our website or provide our services, including:
- Local and international car rental companies
- Payment processing providers
- Website hosting and cloud service providers
- Email and communication service providers
- Customer support platforms
- Analytics and website performance providers
- Advertising and marketing service providers
- Fraud prevention and cybersecurity providers
- Professional advisers, including lawyers, accountants, and auditors
- Government authorities, courts, regulators, or law enforcement bodies when disclosure is legally required
These parties may only receive information reasonably necessary to perform their services or comply with legal obligations.
RosCar Tunisia does not sell personal information to third parties in exchange for money.
7. Cookies and Similar Technologies
RosCar Tunisia may use cookies and similar technologies to ensure that the website functions correctly, remember user preferences, analyze traffic, improve performance, and measure marketing campaigns.
Cookies used on the website may include:
- Essential cookies: required for core website functions, security, booking forms, and session management
- Preference cookies: used to remember language, currency, location, or other settings
- Analytics cookies: used to understand how visitors interact with the website
- Advertising cookies: used to measure campaigns and display more relevant advertising
Where required by applicable law, non-essential cookies will be used only after you provide consent. You may manage your preferences through the cookie banner or browser settings. Disabling certain cookies may affect the functionality of the website.
8. Analytics and Advertising Services
We may use third-party analytics and advertising technologies to understand website usage, evaluate traffic sources, detect technical issues, and measure advertising performance.
These providers may collect information through cookies, pixels, tags, scripts, device identifiers, or similar technologies. Their processing of information is governed by their own privacy policies.
Where required, RosCar Tunisia will request consent before activating non-essential analytics or advertising technologies.
9. International Data Transfers
RosCar Tunisia works with local and international car rental companies and service providers. As a result, personal information may be transferred to or processed in countries other than the country in which the user is located.
When personal information is transferred internationally, we take reasonable steps to ensure that it receives an appropriate level of protection. Depending on the destination and applicable law, these measures may include contractual safeguards, confidentiality obligations, access restrictions, and technical security measures.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
- The duration of the booking and rental relationship
- Customer support and dispute resolution requirements
- Fraud prevention and security requirements
- Legal, tax, accounting, or regulatory obligations
- Applicable limitation periods
- The establishment, exercise, or defence of legal claims
When personal information is no longer required, it may be deleted, anonymized, or securely restricted from further use.
11. Data Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include encrypted connections, access controls, system monitoring, backups, secure hosting, employee confidentiality requirements, and restrictions on access to booking information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Users should protect their devices, email accounts, passwords, and booking information from unauthorized access.
12. Your Privacy Rights
Depending on your location and applicable data protection law, you may have the right to:
- Request information about how your personal data is processed
- Request access to personal information held about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permitted
- Object to certain types of processing
- Request restriction of processing
- Withdraw consent at any time when processing is based on consent
- Request a copy of certain information in a portable format where applicable
- Object to direct marketing communications
- Submit a complaint to an appropriate data protection authority
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
To exercise your privacy rights, contact us at [email protected]. We may request additional information to verify your identity before processing the request.
13. Marketing Communications
RosCar Tunisia may send promotional messages, offers, travel information, or service updates when you have agreed to receive them or when such communication is otherwise permitted by applicable law.
You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting [email protected].
You may continue to receive essential service messages related to an active booking, payment, cancellation, security issue, or customer support request.
14. Children’s Privacy
RosCar Tunisia services are intended for adults who are legally able to enter into a vehicle rental agreement. Our website is not directed at children, and we do not knowingly collect personal information directly from children.
Information about a child may be provided by a parent or guardian when requesting a child seat or another service required for a family booking. Such information should be limited to what is necessary to provide the requested service.
15. Third-Party Websites and Services
Our website may contain links to car rental companies, payment providers, map services, social media platforms, or other third-party websites.
RosCar Tunisia is not responsible for the privacy practices, security, availability, or content of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.
16. Booking Information and Rental Agreements
RosCar Tunisia facilitates the comparison and reservation of rental vehicles. The final vehicle rental agreement is generally concluded between the customer and the selected car rental company.
The rental provider may request additional information at the time of vehicle collection, including identification documents, driving licence details, payment information, or information required by local law and the rental agreement.
Any information collected directly by the rental provider is processed according to that provider’s own privacy policy and legal obligations.
17. Fraud Prevention and Website Security
We may process technical, booking, payment, and communication information to identify suspicious activity, prevent fraudulent reservations, protect users, enforce our terms, and maintain the security of the website.
Where reasonably necessary, information may be shared with rental companies, payment providers, cybersecurity providers, financial institutions, or competent authorities for fraud prevention and investigation purposes.
18. Changes to This Privacy Policy
RosCar Tunisia may update this Privacy Policy when our services, technologies, business practices, legal requirements, or partnerships change.
The revised version will be published on this page with an updated revision date. We encourage users to review this Privacy Policy periodically.
19. Contact RosCar Tunisia
For questions about this Privacy Policy, the processing of your personal information, or a privacy rights request, contact us using the following details:
Company: RosCar Tunisia
Website: https://roscar.tn/
Email: [email protected]
Please include sufficient information in your request to help us identify the relevant booking or communication. Do not send complete payment card details, passwords, or unnecessary copies of sensitive documents by email.